What devices are supported?

The list of supported browsers is available here: https://developers.google.com/maps/documentation/javascript/browsersupport. The summary is recent and popular/common browsers are supported. Most features will work on Tablets, PCs (and Macs), as well as smart phones. The features that do not work on smart phones are: filtering (besides the search box) data exporting (pdf, image, and excel) information below […]

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How can I create a KML file?

A kml can be automatically created when saving the map by checking the “Generate KML for use with Google Earth” option. The url for the kml file is on the MyMaps page for subscription users. For free maps the kml file url will be emailed if an email was entered.  If an email address was […]

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Can I put a map on a website page?

A map can be added to a page on a website after the map is saved. There are two options to adding a map to a page on a website: 1) Enter an email address when saving the map and use the html supplied in the email. 2) Use the URL provided after saving the […]

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Is a free trial available?

The basic version is a good free trial.  The main differences between the free version and the pro/premium version are: Pin labels (see sample:  https://www.easymapmaker.com/features/google-maps-pin-labels) Circles around pins (see sample:  https://www.easymapmaker.com/features/radius-around-point) Number of pins on the map 1500 and 15K vs 250 (see sample: https://www.easymapmaker.com/map/14K_zip_codes) High speed geo-coding 50 per second (for datasets larger than 60) vs 1/second. […]

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How can I password protect my map?

Only Enterprise/Premium/Pro uses can have password protected maps.  At one point all maps had this ability but there was too much confusion, so it is no longer available to non-subscription users. A password can be added to the map when saving the map.  Otherwise, a password can be added on the edit page.  Enterprise/Premium/Pro users […]

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Do you give discounts to non-profits?

We no longer offer discounts to non-profits unless you were explicitly told you would get one (via an email record).  There is a free version our of map creating tool that is available for everyone to use. Here is the basic reason (from Jason Fried): “We don’t want to be one of those companies that […]

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Can I export the latitude and longitude coordinates?

The latitude and longitude coordinates are to only be used for mapping purposes. They are available in the kml, which can be used for google earth. They are not available to extract or download otherwise. According to google terms: No mass downloading. You will not use the Service in a manner that gives you or a […]

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Why are addresses mapped to wrong location or not mapped at all?

We use Google’s geo-coder to translate an address into a latitude and longitude set of coordinates to be placed on the map. Free accounts no longer will use Google’s geo-coder.  Instead a version of the open street maps (OSM) geo-coder is used.  For improved geo-coding accuracy, it is recommended to sign up for a pro/premium/enterprise […]

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Can you pull data from my database or system?

No. At this time our solution does not support pulling data from a database or live updates from a feed.  The main issue with this would be the resources needed to pull data for potentially thousands of maps. Here is a snippet if you want to quickly make your own solution to get data from […]

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How long will my map remain active?

Free Users Maps will be remain active unless they have not been modified or viewed in the past 90 days. They can be deleted anytime before this by the person who made the map. Subscription Users Maps will remain active unless they are deleted by the user or the subscription stops

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