How can I password protect my map?

Only Premium/Pro uses can have password protected maps.  At one point all maps had this ability but there was too much confusion, so it is no longer available to non-subscription users.

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Do you give discounts to non-profits?

We no longer offer discounts to non-profits unless you were explicitly told you would get one (via an email record). Here is the basic reason (from Jason Fried): “We don’t want to be one of those companies that has a ‘who you are determines how much we can charge you’ pricing model. We find those […]

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Can I export the latitude and longitude coordinates?

The latitude and longitude coordinates are to only be used for mapping purposes. They are available in the kml, which can be used for google earth. They are not available to extract or download otherwise. According to google terms: No mass downloading. You will not use the Service in a manner that gives you or a […]

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Why are addresses mapped to wrong location or not mapped at all?

We use Google’s geo-coder to translate an address into a latitude and longitude set of coordinates to be placed on the map. Sometimes an address is not found and other times it can be placed where it should not be. The geo-coder appears to work very well in most industrialized countries such as the United […]

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Can you pull data from my database or system?

No. At this time our solution does not support pulling data from a database or live updates from a feed.  The main issue with this would be the resources needed to pull data for potentially thousands of maps. Here is a snippet if you want to quickly make your own solution to get data from […]

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How long will my map remain active?

Free Users Maps will be remain active unless they have not been modified or viewed in the past 90 days. They can be deleted anytime before this by the person who made the map. Subscription Users Maps will remain active unless they are deleted by the user or the subscription stops

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Change the marker (pin) colors

The colors are automatically assigned based on the column you set as the Group (see image below). There are up to 20 different colors that are used for premium/pro users and 7 for free. If a column has more than 20 (7 for free maps) unique values, they will be combined together in ranges. It’s best […]

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