Disable recurring billing

Signing up When signing up recurring billing can be disabled.  This will prevent credit card information from being stored in the credit card vault as well.   Disable recurring billing by checking the “Disable recurring billing” check box (see image). After Signing up Recurring billing can be disabled for accounts by going to https://www.easymapmaker.com/account/ there is a […]

Read More

What happens to maps when subscription is cancelled?

When a subscription is cancelled maps are still available and the subscription features continue until the next billing period when the subscription is terminated.  If a refund is issued, subscription features are removed when the account is cancelled/refunded. Once the subscription is terminated, the following limitations will apply The first 250 locations will appear Pin […]

Read More

Add free maps under account

Maps created when not signed in are free maps.  These can be added to your account by going to the edit page and setting the email address of the map to the email address used to log in to your account.

Read More

Can I pay by check, ach, or wire?

We accept payments by check, ach, or wire and will provide the appropriate W9 form.  Please contact us for this. Of course, credit cards work and that is what our billing system is designed for and allow accounts to be created instantly.

Read More

How do I get a Refund?

You get an automatic refund when you cancel your account within the first 7 days.   To cancel your account, go to the main Admin/Account page and scroll to the bottom to find a link to cancel the account (see images below).  For refund requests after 7 days you need to contact us. We realize our […]

Read More

Data Security

General data security is as follows: Passwords are stored encrypted.  We cannot decrypt them.   An algorithm is used to see if an entered password matches the encrypted value. Addresses and other common data entered is not encrypted. When doing server side geo-coding only the addresses are uploaded.  The other data is kept separately and stored […]

Read More

Can I upgrade my account from Pro to Premium

An account can be upgraded on the main Account/Admin page. Follow these steps to upgrade the account: Go to https://www.easymapmaker.com/account/ Verify credit card is in the system.  Add it at https://www.easymapmaker.com/account/UpdateCard if it is missing (due to no recurring billing) Click on Upgrade to Premium on the main account page (https://www.easymapmaker.com/account/) Button to click to upgrade from […]

Read More

Do you give discounts to non-profits?

We no longer offer discounts to non-profits unless you were explicitly told you would get one (via an email record).  There is a free version our of map creating tool that is available for everyone to use. Here is the basic reason (from Jason Fried): “We don’t want to be one of those companies that […]

Read More

How do I cancel my account?

On the bottom of the main admin (https://www.easymapmaker.com/account/) page there is a url to click to cancel your account. Access the admin page Cancel Account (image)

Read More