Disable reoccurring billing

Reoccurring billing can be disabled for accounts by going to https://www.easymapmaker.com/account/ there is a section next to the account type to disable automatic renewals.  The account will be disabled after the time period it is paid through.  

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What happens to maps when subscription is cancelled?

When a subscription is cancelled maps are still available and the subscription features continue until the next billing period when the subscription is terminated.  If a refund is issued, subscription features are removed when the account is cancelled/refunded. Once the subscription is terminated, the following limitations will apply The first 250 locations will appear Pin […]

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Add free maps under account

Maps created when not signed in are free maps.  These can be added to your account by going to the edit page and setting the email address of the map to the email address used to log in to your account.

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Can I pay by check, ach, or wire?

We accept payments by check, ach, or wire and will provide the appropriate W9 form.  Please contact us for this. Of course, credit cards work and that is what our billing system is designed for and allow accounts to be created instantly.

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How do I get a Refund?

You get an automatic refund when you cancel your account within the first 7 days.   To cancel your account, go to the main Admin/Account page and scroll to the bottom to find a link to cancel the account (see images below).  For refund requests after 7 days you need to contact us. We realize our […]

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Data Security

General data security is as follows: Passwords are stored encrypted.  We cannot decrypt them.   An algorithm is used to see if an entered password matches the encrypted value. Addresses and other common data entered is not encrypted. When doing server side geo-coding only the addresses are uploaded.  The other data is kept separately and stored […]

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Do you give discounts to non-profits?

We no longer offer discounts to non-profits unless you were explicitly told you would get one (via an email record). Here is the basic reason (from Jason Fried): “We don’t want to be one of those companies that has a ‘who you are determines how much we can charge you’ pricing model. We find those […]

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How do I cancel my account?

On the bottom of the main admin (https://www.easymapmaker.com/account/) page there is a url to click to cancel your account. Access the admin page Cancel Account (image)

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