We accept payments by check, ach, or wire and will provide the appropriate W9 form. Please contact us for this. Of course, credit cards work and that is what our billing system is designed for and allow accounts to be created instantly.
All posts by mySup0rt
How do I add a new pin (marker) color?
Adding a new marker color can be done on the edit page. Following the steps: Go to the Edit Page Add a new type or group to your source data (excel) file. (There should already be a column used for this. In the sample 1 data it is the column with the ‘Type‘ header.) Paste […]
How can I password protect my map?
Only Enterprise/Premium/Pro uses can have password protected maps. At one point all maps had this ability but there was too much confusion, so it is no longer available to non-subscription users. A password can be added to the map when saving the map. Otherwise, a password can be added on the edit page. Enterprise/Premium/Pro users […]
How do I get a Refund?
You get an automatic refund when you cancel your account within the first 7 days. To cancel your account, go to the main Admin/Account page and scroll to the bottom to find a link to cancel the account (see images below). For refund requests after 7 days you need to contact us. We realize our […]
Data Security
General data security is as follows: Passwords are stored encrypted. We cannot decrypt them. An algorithm is used to see if an entered password matches the encrypted value. Addresses and other common data entered is not encrypted. When doing server side geo-coding only the addresses are uploaded. The other data is kept separately and stored […]
Use custom markers (pins)
Pro and Premium users are able to use their own markers (pins). We don’t provide custom pins, but we allow custom pins to be uploaded in batches up to 50 at a time. When using more than 1 custom pin, the group drop down should be selected. To use your own pins do the following: […]
Add photos to marker (pin) popup description
Photos can be viewed in the marker description when there is a url provided in the data. Our sample 1 has an example of this. The images can also be seen in the description text below the map. If a url to a photo is present, the “(website) Image” option can be set to use […]
Can I upgrade my account from Pro to Premium
An account can be upgraded on the main Account/Admin page. Follow these steps to upgrade the account: Go to https://www.easymapmaker.com/account/ Verify credit card is in the system. Add it at https://www.easymapmaker.com/account/UpdateCard if it is missing (due to no recurring billing) Click on Upgrade to Premium on the main account page (https://www.easymapmaker.com/account/) Button to click to upgrade from […]
How can I add an address to a map without creating a new map?
The edit page allows maps to be updated with additional addresses quickly. Drag and drop (or copy/paste) the modified spreadsheet on the edit page. The edit page for premium & pro users can be found on the MyMaps page (https://www.easymapmaker.com/account/MyMaps ). For regular users, an url is provided to the edit page in an email […]
How can I export data to Excel (within a radius)?
Visible data on the map can be exported into excel. When creating the map follow the following 2 steps: Click on “Show Advanced Options“ Then enable “Export Data“ This will allow an export button to appear below the map on the live map. The export button will not appear when creating or editing the map. […]